Shipping & Return

Please allow 1 - 3 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. Understand we are a team of humans, working with human hands, and human brains.

Delivery times vary based on your location. Internation shipping will require additional time for delivery arrival. The estimated shipping cost will be calculated at checkout. 

We do not offer refund or exchange on any products. Only applicable situation where a refund or exchange will be considered is if the product was received with a defect. 

RETURN or EXCHANGE will be accepted only within 7 days after you receive your items. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You'll also need the receipt or proof of purchase.

To request a refund or exchange, please contact us at lulujewelry520@gmail.com, and we will provide guidance and return address.